Telegram or Smuga: how to run your clients
Telegram is great for talking. But bookings, reschedules, reminders and package sessions there all live in your head. Here's what Smuga takes off your hands — and what can stay in Telegram.
The same jobs — in Telegram and in Smuga
Booking
In Telegram: You send a client your free hours and wait for a reply while someone else may take the time
In Smuga: Clients see your free time and book it themselves — straight into your schedule
Reschedules and cancellations
In Telegram: “Can we move it to tomorrow?” at 11 pm — and you look for a new slot by hand
In Smuga: Clients move a session up to an hour before it starts or cancel up to three hours before — the schedule updates itself
Reminders
In Telegram: Every evening you text each client: “Tomorrow at 9, remember?”
In Smuga: The app reminds clients a day before and about an hour before the session
Regular time
In Telegram: Every week you agree on the same Tuesday all over again
In Smuga: Regular time: a weekly session, booked two weeks ahead on its own
Program
In Telegram: The program is a photo or a file somewhere up the chat
In Smuga: The program is in the client's app, and every workout stays in the history
Session packages
In Telegram: You count the sessions left in a package by hand
In Smuga: A package counter: a session comes off when booked and goes back if the client cancels in time
Payments
In Telegram: Who has paid lives in your banking app and your head
In Smuga: Clients pay you directly, you mark the payment — and you see who hasn't paid yet
Questionnaire
In Telegram: You send a new client the questionnaire by hand — if you remember
In Smuga: A new client gets the questionnaire as soon as you start working together
Check-ins and progress
In Telegram: Weight and how they feel get lost among voice notes and photos
In Smuga: Check-ins every week or two, weight and measurements on a chart — if the client gives you access
Telegram can stay
Smuga doesn't ask you to give up the messenger you're used to.
- Connect the Smuga bot in notification settings — copies of booking notices and reminders come to Telegram too
- Your clients can connect it the same way
- Chat messages stay in Smuga: if you want, Telegram only tells you who wrote
- Measurement and weight figures and check-in answers are never sent to Telegram — they stay in the app
What else Smuga has
- Bookings in a separate “Smuga” calendar in Google Calendar
- An AI assistant fills in services, prices and working hours from your message — you choose what to apply
- A chat with every client and progress photos — with the client's consent
- Smuga doesn't take a cut of your sessions right now
Made in Ukraine
We build Smuga here — for coaches and the people who train with them.
- In Ukrainian from the first screen — and in English too
- Coaches’ prices in hryvnia
- Coaches across Ukrainian cities, and online
- Sign-up from Russian and Belarusian email domains is closed
No, clients use Smuga for free. They pay you for sessions, as before.
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